ji777's Privacy Policy

This privacy policy ("Policy") describes how the ji777 platform collects, processes, stores, and protects users' personal information. By using our website or services, you agree to the terms of this Policy. ji777 holds the highest respect for user privacy and considers data protection an integral part of our service.

If you have any questions about how your information is managed, please contact our support team.

1 Definitions & Scope

In this policy, "personal information" means any information that can directly or indirectly identify a living individual. This includes name, email address, phone number, date of birth, financial information, and device-related information.

This policy applies to all services on the ji777 platform — whether accessed through a web browser or any other means.

1.1 Who This Policy Applies To

This policy applies to registered members of the ji777 platform, guest users, and any person who visits our website. Our platform is strictly for individuals aged 21 and above. We do not knowingly collect information from minors.

2 What Information We Collect

2.1 Information Provided at Registration

We collect information you voluntarily provide when creating an account. This includes:

• Full name and username
• Email address
• Mobile number
• Date of birth (for age verification purposes)
• Password (stored in encrypted form)

2.2 Identity Verification Information (KYC)

We carry out identity verification to ensure secure transactions and prevent fraud. The following documents may be requested:

• National ID (NID) or passport copy
• Proof of address (utility bill or bank statement)
• Proof of payment method ownership (if required)

2.3 Financial Transaction Information

Information about the payment methods used for deposits and withdrawals is stored. ji777 currently supports transactions via bKash, Nagad, Rocket, and bank transfer. Full card or account numbers are never stored — only transaction identifier information is retained.

2.4 Automatically Collected Information

When you access our platform, the following technical information may be collected automatically:

• IP address and device type
• Browser type and version
• Operating system
• Time and date of access
• Pages visited and usage patterns
• Referral URL (the page you came from)

2.5 Cookies and Similar Technologies

We use cookies to improve your browsing experience, maintain login sessions, and ensure platform functionality. You can control cookies through your browser settings, though disabling cookies may limit some services.

3 Purposes of Data Use

Collected information is used only for the following legitimate purposes:

3.1 Service Operation & Improvement

• Creating and managing accounts
• Processing deposits, withdrawals, and bonuses
• Storing gaming history and preferences
• Managing VIP tiers and rewards programs
• Making technical improvements to the platform

3.2 Security & Fraud Prevention

• Ensuring account security
• Detecting and preventing suspicious activity
• Carrying out necessary checks to prevent money laundering
• Maintaining responsible gaming practices

3.3 Communication & Support

• Responding to customer support requests
• Sending important service-related notifications
• Informing you of policy changes
• Sending promotional information with your consent

4 Data Disclosure & Third Parties

Under normal circumstances, ji777 does not share your personal information with third parties. However, information may be disclosed in the following specific situations:

4.1 Payment Processors

The necessary transaction information is shared with bKash, Nagad, Rocket, or banking service providers to complete financial transactions. This information is not used beyond completing the transaction.

4.2 Technology Service Providers

Technology partners involved in operating the platform (server hosting, cybersecurity, analytics) may have limited access to information. They operate under strict confidentiality agreements and may not use the data for any other purpose.

4.3 Legal Obligations

Information may be provided in response to a court order or a lawful request from a law enforcement authority. In such cases, we disclose only the information legally required.

4.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the new operating entity. Users will be notified in advance in such cases.

5 Data Protection Methods

ji777 applies industry-standard technical and organizational measures to protect your information.

5.1 Technical Safeguards

• Data in transit is secured through SSL/TLS encryption
• Stored data is protected using strong encryption methods
• Password hashing and salting technology is used
• Firewalls and intrusion detection systems are active
• Regular security vulnerability assessments are conducted

5.2 Organizational Safeguards

• Staff receive regular training on data privacy
• Access to data is restricted on a need-to-know basis
• Disciplinary measures are in place for internal policy violations
• Data protection plans are reviewed regularly

6 Data Retention Period

We retain your information only for as long as necessary to fulfil the purpose for which it was collected or to meet legal obligations.

6.1 Active Account Data

Registration information, transaction history, and gaming records are retained while your account is active. This information is necessary for service delivery, dispute resolution, and maintaining financial transaction records.

6.2 Closed Account Data

After an account is closed, certain information may be retained for a specified period to meet legal obligations (particularly financial regulatory requirements). Once that period has passed, the information is securely deleted or anonymized.

6.3 Cookie Data

Session cookies are deleted when the browser is closed. Persistent cookies generally have a lifespan of 30 days to 1 year. You can delete cookies from your browser settings at any time.

7 User Rights

ji777 respects your rights regarding your information. Your rights are set out below:

7.1 Right of Access

You can find out what information we hold about you. You have the right to request a copy of that information.

7.2 Right to Rectification

If any information we hold about you is inaccurate or incomplete, you have the right to request a correction. This can be done directly through account settings or via the support team.

7.3 Right to Erasure

Within the limits of legal obligations, you may request that your personal information be deleted. Before deleting data, we will verify your identity and confirm the reason.

7.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted, though this may temporarily limit some services.

7.5 Right to Opt Out of Marketing Communications

If you do not want to receive promotional emails or messages, you can request to stop marketing communications at any time. Important service-related notifications (transaction confirmations, security alerts) are not covered by this opt-out.

8 Protection of Children & Minors

ji777 is strictly for individuals aged 21 and above. We do not knowingly collect or process any information from minors. Age verification is mandatory at registration.

If we become aware that any minor's information has been collected, it will be deleted immediately and the associated account will be closed. If you have information about this, please notify us at [email protected].

9 International Data Transfers

Our servers may be located in various countries. If your information is transferred outside Bangladesh, it will remain under a level of protection equivalent to this policy. We follow established security standards for international data transfers.

Countries to which data may be transferred may not have the same level of data protection laws as Bangladesh. However, we ensure equivalent protection through contractual arrangements.

10 Policy Changes

This privacy policy may be updated from time to time due to business changes, technological developments, or legal requirements. If any significant changes are made, we will:

• Update the date on this page
• Send a notification email to registered users
• Display a clear notice on the platform

Continued use of the platform after a policy change will be considered acceptance of the new policy. If you do not agree to the changes, you may close your account and discontinue the service.

11 Responsible Gaming & Its Relationship with Data Protection

ji777 prioritizes responsible gaming. As part of this commitment, we analyze user gaming behavior to identify potentially problematic patterns and provide support where needed.

If you voluntarily request a deposit limit, loss limit, or self-exclusion, that information is retained for your protection. It is never used against you.

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our support team is available in both Bengali and English, 24 hours a day, 7 days a week.